What do I do if I forget my folder password?

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If you forget your folder password, it can be retrieved through the Sign In page or Sign In pop-up window.

 

Sign In page

  1. Click the My Research link in the top right-hand corner of any page.
  2. On the session save My Research page, click on the Sign In link. You will be sent to a Sing In page.
  3. Below the password field is a text link titled "Forgot Password?" Click on this link.
  4. A pop-up window will appear. Enter your username and we'll send you an email with your password.

 

Sign In pop-up window

  1. On a record detail page, click on the Save icon/link. A pop-up window will appear.
  2. Click the Sign In link. A Sign In pop-up window will appear.
  3. Below the password field is a text link titled "Forgot Password?" Click on this link.
  4. A pop-up window will appear. Enter your username and we'll send you an email with your password.
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